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How to complete the Address Verification on IXFI
How to complete the Address Verification on IXFI

Learn how to complete the Address Verification process on IXFI for a safer account & compliance verifications.

Raul O avatar
Written by Raul O
Updated over 10 months ago

The Address Verification is the process of verifying our users' address using an official utility supplier document or a landline invoice (telephone, not mobile) dated within the last three months. You can directly access the Address Verification here: https://www.ixfi.com/profile/due-diligence/address-verification.

  • Do not close your window or switch tabs during the process.

  • This document should serve as evidence of your current address.

  • After you upload your document, we will manually verify it. You can expect this verification to take up to 2 weeks, depending on the volume of requests.

  • The KYC Processes needs to be completed before completing the Proof of Address process.

Wallet KYC verification process

  1. Use your favorite browser and access www.ixfi.com.

    • If you already have an account on IXFI, click on the 'Login' button in the upper right-hand corner of IXFI's homepage to login.

    • If you don't have an account on IXFI, click on the 'Register' button in the upper right-hand corner of IXFI's homepage to create one.

  2. Click on the Account icon and then press on Profile.

  3. Press on the Address Information button and then press the Start Verification button.
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    • You will have to upload a document to verify your address. The accepted documents are: official utility supplier document or a landline invoice (telephone, not mobile).

    • The document needs to be from the last 3 months, maximum.
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    1. Once the new page opens, you will have to start completing your data: Country of Residence, Residency Address, Postal Code, State & City. Make sure this data matches the one on your document.
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    2. After completing your data, you will need to upload one of the supported documents mentioned above.

    3. After uploading the document, hit Submit Verification. Now we will manually verify your data.

    4. You will receive an email with a confirmation if the Address Verification is approved. If the Address Verification is rejected, you will receive an email with the reason and you will be able to start the verification process again.

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