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How to verify your identity on Koinal?
How to verify your identity on Koinal?
Raul O avatar
Written by Raul O
Updated over a week ago

Koinal verifies your identity during the first transaction to comply with anti-money laundering regulations. This process is a one-time event that allows you to make crypto purchases. An identity document and a selfie are required for the Koinal KYC process.

  1. Add your card details for the order.

  2. Add your Personal Information and your Address Information.

  3. You can choose to use the exact Billing Details or change them. After that, press the Complete Purchase button.

Verification Process on Mobile

  1. Click Continue on mobile.

  2. Enter your email to receive an OTP code in your inbox.

  3. You can also scan a QR code to continue the process on your mobile device.

  4. Choose an upload method: Take a photo or Upload a file.

  5. Click Start to take a photo of your document and allow access to your camera.

  6. The next step is Face verification.

  7. Click Allow to access the camera on your mobile device and click Start.

  8. Fill the space with your face and capture a selfie.

  9. Jumio will check the quality of your photo. The result will be displayed on your desktop device.

Verification Process on Web

  1. Click Start and choose your document type.

  2. Choose the country of issuance for your document.

  3. Choose an upload method: Take a photo using a webcam or Upload a file from this device.

    Taking a photo using the webcam

  4. Click Allow to access the camera on your desktop device.

  5. Correctly place your document and take the photo.

Uploading a file from your device

  1. Click Start and choose the country of issuance for your document.

  2. Choose your document type.

  3. Click Upload, choose your document, and then click Confirm.

Face verification

  1. The next step would be to verify your face to confirm that you're the owner of your account.

  2. Click Allow to access the camera on your device.

  3. Click Start and fill the oval with your face to capture a selfie.

  4. Jumio will check the quality of your photo. The result will be displayed on your desktop device.

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